Frequently Asked Questions
What is Internal Medicine?
If I am a new patient what should I bring to my first office visit?
What is the office phone policy?
Our phone hours begin at 8:30 am to 11:30 am, and 1:30 pm to 4:30 pm, Monday Thru Friday. Our automated phone system will route your call to the appropriate staff member. All patient call backs are done in between patients (as the schedule permits) at the end of the day, or in rare cases the following business day.
Are your physicians available after hours for emergency purposes?
What should I do if I have to cancel my appointment?
If you have to cancel an appointment, please call us at (559) 437-9100, 24 hours prior to your appointment. We understand that you may not be able to give us 24 hours before the appointment so please call the morning of the appointment and leave a message on our answering machine. Because we know how busy life can get we understand some appointments may go forgotten and missed. We do charge a $100 no show fee, since that time slot would be lost for other patient appointments. Our front office staff will also call you the morning/afternoon of your missed appointment in attempt to re-schedule according to your convenience. We strive to go above and beyond for our patients, and in turn ask for your courtesy and cooperation with our policies.
What type of insurance does our office accept?
Please contact our office in regard to the types of insurance we accept.